Effective Date: February 1st, 2025

Brand: DrAesculapiusOnCall™

Owned & Operated by: DrAescutisMD Services, Lira City, Uganda

1. Acceptance of Terms

By accessing or using our services via WhatsApp, website, or affiliated platforms, you agree to comply with and be bound by these Terms and Conditions.

2. Scope of Services

• Remote medical consultations by licensed professionals
• Diagnostic recommendations and prescription guidance
• Health education and continuous care support

These services do not replace emergency or in-person care unless explicitly indicated.

3. Medical Disclaimer

• Consultations are conducted by qualified medical professionals.
• Our services are not a replacement for emergency care.
• In life-threatening situations, seek immediate in-person medical assistance.

4. Eligibility

• Users must be at least 18 years old or have legal guardian consent.
• Users must provide accurate and truthful information.
• Impersonation or misrepresentation will result in service termination.

5. Privacy and Data Protection

We prioritize your privacy and comply with applicable data protection regulations.

• Your data is securely stored and only used for care delivery and follow-up.
• By using our services, you consent to secure electronic communication and data retention.
• Review our full policy here: draesculapius.org/privacy-policy

6. Payment and Refund Policy

• Payments must be completed before the consultation begins.
• Refunds are not provided after a consultation starts.
• Refund requests for interrupted services will be evaluated case-by-case.

7. User Conduct

By using our services, you agree not to:

• Abuse or harass our staff or partners
• Falsify symptoms or misuse prescriptions
• Record or share consultations without consent

8. Third-Party Links & Referrals

We may refer you to external services such as labs or pharmacies. We are not responsible for their operations, pricing, or practices.

9. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages.
• We are not responsible for technical failures or service interruptions outside our control.

10. Intellectual Property Rights

All logos, designs, and content on DrAesculapiusOnCall™ platforms are the property of DrAescutisMD Services and are protected under applicable intellectual property laws.

11. Termination of Access

• We may suspend or terminate services due to violations of these terms.
• Repeated misconduct, abuse, or false identity will result in blacklisting.

12. Updates and Modifications

These terms may be modified periodically. We will notify users via WhatsApp or on our website. Continued use of our services implies acceptance of the revised terms.

13. Contact Us